> For the complete documentation index, see [llms.txt](https://help.memberply.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.memberply.com/creating-membership-benefits/enable-members-to-access-their-benefits-customer-accounts.md).

# Enable members to access their benefits

**Setup time is approximately 1 minute**

Go through the following steps to add a link to a member benefits page from your customer's account area. By clicking this link, members can access all their rewards and benefits.

{% hint style="info" %}
These instructions apply to Shopify customer accounts. If your store still uses deprecated legacy customer accounts, follow the [legacy setup guide](/legacy-customer-accounts-only-customizing-the-member-portal-area/enable-members-to-access-their-benefits.md).
{% endhint %}

The Memberply customer accounts page displays supported active benefits, including the current **Monthly Free Product** gift when that benefit is enabled for the member's tier.

1. In Shopify admin, go to **Settings > Checkout**.
2. Under **Configurations**, click **Edit** for the active checkout and accounts configuration.

<figure><img src="https://2037526248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVJXUszoUtB7SAceDihaK%2Fuploads%2Fgit-blob-e3a7900828140d362d3b6f1e58939f747cbfb6be%2Fshopify-checkout-configuration.png?alt=media" alt="Active checkout configuration with the Edit button"><figcaption></figcaption></figure>

3. In the checkout and accounts editor, open the **Apps** sidebar.

<figure><img src="https://2037526248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVJXUszoUtB7SAceDihaK%2Fuploads%2Fgit-blob-93c282bb331266a5b7bbf10da3fb3773c90b7ddc%2Fshopify-account-apps.png?alt=media" alt="Apps sidebar showing the installed Memberply membership benefits page"><figcaption></figcaption></figure>

The checkmark in the screenshot means the page is already installed. If yours is already installed, skip adding it again and use the page selector to open **membership-benefits-page**. Check that the **Membership Benefits** link appears in the preview menu.

4. Under **All**, find **Memberply membership-benefits-page** and click the plus button.
5. Under **Add page to**, click **Accounts**.
6. Click **Save**, then click **Add to menu**.
7. Confirm the automatically populated label and link. Rename the label to **Membership Benefits** if needed, then click **Save**.

<figure><img src="https://2037526248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVJXUszoUtB7SAceDihaK%2Fuploads%2Fgit-blob-a87b831e9868227a8506b159f4d7bdf46b02de60%2Fshopify-account-navigation.png?alt=media" alt="Membership Benefits link in the Shopify customer account preview"><figcaption><p>Shopify editor preview with sample data. The preview customer has no membership.</p></figcaption></figure>

<figure><img src="https://2037526248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVJXUszoUtB7SAceDihaK%2Fuploads%2Fgit-blob-dbfe5bfdd1e2bc92683b4e0fa13d1ee8c341fca5%2Fshopify-account-page-menu.png?alt=media" alt="Shopify editor page selector with the installed membership-benefits-page"><figcaption><p>Use the page selector to reopen an installed Memberply account page.</p></figcaption></figure>

## Why the Members Area styling is limited in customer accounts

For stores using Shopify customer accounts, the Members Area cannot be styled in the same way as a normal storefront page.

This is because the Members Area is rendered inside Shopify's customer account environment, not directly inside your theme. Shopify controls the overall styling system in this area and only allows approved UI components to be used. This means apps like Memberply can build the experience using Shopify's components, but cannot freely apply custom fonts, custom CSS, or fully custom colour styling in the same way they can on a regular website page.

In practical terms, this means:

* We can control the layout and structure of the content.
* We can improve spacing, hierarchy, and how information is presented.
* We cannot fully override Shopify's built-in styling rules for things like fonts, component appearance, and brand colour control in that area.

This limitation comes from Shopify's platform restrictions rather than from Memberply itself. Shopify applies these restrictions to keep the customer account experience consistent, secure, and reliable across stores and devices.

While the area is not fully styleable, we have optimised the Members Area to fit in cleanly with any brand and to feel native within Shopify's customer account experience.