# Free shipping benefit

Reward members with free shipping.

1. From the main menu, click on Benefits.

<figure><img src="/files/f8gvx7PRMEFTRVJfCQQQ" alt=""><figcaption></figcaption></figure>

2. Next find the membership tier you want to add this benefit to and click on the Edit Benefits button.

<figure><img src="/files/Ray9MmxnfmIgetmt4auh" alt=""><figcaption></figcaption></figure>

3. Next find the Free Shipping row and then toggle the Free Shipping benefit to Enabled.

<figure><img src="/files/CXD9NWTQNR1pUnNVUOsq" alt=""><figcaption></figcaption></figure>

4. Click on the Edit button.

<figure><img src="/files/nZ6xVP12QYhwgWNx258z" alt=""><figcaption></figcaption></figure>

5. Now enter a name for your free shipping benefit e.g. Free Shipping

<figure><img src="/files/HOo7rPoFcV4F4r2r0CHo" alt=""><figcaption></figcaption></figure>

6. Enter a description e.g. Get free shipping on every order, every time.

<figure><img src="/files/qFyZfg7IgIzxMwtXlRxD" alt=""><figcaption></figcaption></figure>

7. Select the minimum requirements that must be met in order to activate free shipping. There are 3 options: None, Minimum Purchase Amount or Minimum Quantity of Items Purchased.

<figure><img src="/files/djhL5K1fq22vqmA3w9Y5" alt=""><figcaption></figcaption></figure>

8. Enable a maximum shipping cost by toggling the button to enabled. A text box will then appear, where you can enter the maximum shipping cost. This means when the shipping cost of a customer's cart reaches this amount, the free shipping discount code cannot be used.

<figure><img src="/files/OvNWbuLqGg9kh7UQPw5o" alt=""><figcaption></figcaption></figure>

9. Select the countries that the free shipping benefit applies to. It can be applied to either all countries or selected countries. If you choose selected countries, a list of countries to select will then appear.

<figure><img src="/files/C9gv9vHdniFhA53RPIC7" alt=""><figcaption></figcaption></figure>

10. This is optional but you can also set an expiry date for the free shipping discount code that is created.

<figure><img src="/files/mNCGPbdHKjTRbNmLkLub" alt=""><figcaption></figcaption></figure>

11. Click Save.

<figure><img src="/files/tkdmNnGvEvysPtnbieP4" alt=""><figcaption></figcaption></figure>


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