> For the complete documentation index, see [llms.txt](https://help.memberply.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.memberply.com/creating-membership-benefits/free-shipping-benefit.md).

# Free shipping benefit

Reward members with free shipping.

1. From the main menu, click **Benefits**.
2. Find the membership tier you want to add this benefit to and click **Edit Benefits**.

<figure><img src="https://2037526248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVJXUszoUtB7SAceDihaK%2Fuploads%2Fgit-blob-0dff26ae7f65796fa83d04e43ef4ad4cfe01aa18%2Fbenefits-tiers-overview.png?alt=media" alt="Select a membership tier and open Edit Benefits"><figcaption><p>Current Memberply interface with sample data.</p></figcaption></figure>

3. Next find the Free Shipping card and then toggle the Free Shipping benefit to Enabled.
4. Click **Edit**.

<figure><img src="https://2037526248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVJXUszoUtB7SAceDihaK%2Fuploads%2Fgit-blob-bbe5f3bc9f0011f2b3d324638c1933d843eaf568%2Fbenefit-card-free-shipping.png?alt=media" alt="Free Shipping benefit card with Enabled toggle and Edit button"><figcaption><p>Current Memberply interface with sample data.</p></figcaption></figure>

5. Now enter a name for your free shipping benefit e.g. Free Shipping
6. Enter a description e.g. Get free shipping on every order, every time.
7. Select the minimum requirements that must be met in order to activate free shipping. There are 3 options: None, Minimum Purchase Amount or Minimum Quantity of Items Purchased.
8. Enable a maximum shipping cost by toggling the button to enabled. A text box will then appear, where you can enter the maximum shipping cost. This limits the shipping rates eligible for the automatic free shipping benefit.
9. Select the countries that the free shipping benefit applies to. It can be applied to either all countries or selected countries. If you choose selected countries, a list of countries to select will then appear.
10. Under **Product exclusions**, optionally search for products or collections that should prevent an order from receiving this free-shipping benefit. Leave this blank if no products or collections should block it.

The exclusion list is useful if most of your catalog should count toward free shipping, but some products, collections, gift cards, bundles, bulky items, or low-margin items should be excluded.

11. Click **Save**.

<figure><img src="https://2037526248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVJXUszoUtB7SAceDihaK%2Fuploads%2Fgit-blob-39f3bc842aba3c0aad59a679a628fc6ccf58d8a6%2Ffree-shipping.png?alt=media" alt="Free Shipping settings"><figcaption><p>Current Memberply interface with sample data.</p></figcaption></figure>

Please note:

* Members do not need to enter a discount code.
* Free shipping is applied automatically at checkout when the customer is logged in as a member or has the membership product in cart.
* The customer must be an active member of the membership tier that has this free shipping benefit enabled, unless they are purchasing the membership product in the same cart.
* If the cart contains any excluded non-membership product, this free-shipping benefit does not apply to the cart, even if other items would meet the minimum. For example, an excluded bulky item prevents this benefit from making the mixed order's shipping free.
* Membership products do not count toward the minimum purchase amount or item quantity. Country and maximum shipping-cost conditions still apply.