> For the complete documentation index, see [llms.txt](https://help.memberply.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.memberply.com/creating-membership-benefits/free-shipping-benefit.md).

# Free shipping benefit

Reward members with free shipping.

1. From the main menu, click **Benefits**.

<figure><img src="/files/f8gvx7PRMEFTRVJfCQQQ" alt=""><figcaption></figcaption></figure>

2. Find the membership tier you want to add this benefit to and click **Edit Benefits**.

<figure><img src="/files/Ray9MmxnfmIgetmt4auh" alt=""><figcaption></figcaption></figure>

3. Next find the Free Shipping row and then toggle the Free Shipping benefit to Enabled.

<figure><img src="/files/CXD9NWTQNR1pUnNVUOsq" alt=""><figcaption></figcaption></figure>

4. Click **Edit**.

<figure><img src="/files/nZ6xVP12QYhwgWNx258z" alt=""><figcaption></figcaption></figure>

5. Now enter a name for your free shipping benefit e.g. Free Shipping

<figure><img src="/files/HOo7rPoFcV4F4r2r0CHo" alt=""><figcaption></figcaption></figure>

6. Enter a description e.g. Get free shipping on every order, every time.

<figure><img src="/files/qFyZfg7IgIzxMwtXlRxD" alt=""><figcaption></figcaption></figure>

7. Select the minimum requirements that must be met in order to activate free shipping. There are 3 options: None, Minimum Purchase Amount or Minimum Quantity of Items Purchased.

<figure><img src="/files/djhL5K1fq22vqmA3w9Y5" alt=""><figcaption></figcaption></figure>

8. Enable a maximum shipping cost by toggling the button to enabled. A text box will then appear, where you can enter the maximum shipping cost. This means when the shipping cost of a customer's cart reaches this amount, the free shipping discount code cannot be used.

<figure><img src="/files/OvNWbuLqGg9kh7UQPw5o" alt=""><figcaption></figcaption></figure>

9. Select the countries that the free shipping benefit applies to. It can be applied to either all countries or selected countries. If you choose selected countries, a list of countries to select will then appear.

<figure><img src="/files/C9gv9vHdniFhA53RPIC7" alt=""><figcaption></figcaption></figure>

10. Under **Product exclusions**, optionally search for products or collections that should not make an order eligible for free shipping. Leave this blank if all eligible products and collections should count toward free shipping.

The exclusion list is useful if most of your catalog should count toward free shipping, but some products, collections, gift cards, bundles, bulky items, or low-margin items should be excluded.

11. Click **Save**.

<figure><img src="/files/tkdmNnGvEvysPtnbieP4" alt=""><figcaption></figcaption></figure>

Please note:

* Members do not need to enter a discount code.
* Free shipping is applied automatically at checkout when the customer is logged in as a member or has the membership product in cart.
* The customer must be an active member of the membership tier that has this free shipping benefit enabled, unless they are purchasing the membership product in the same cart.
* Products and collections added under **Product exclusions** will not make the order eligible for free shipping.
* Excluded products and collections do not count toward the minimum purchase amount or minimum quantity requirements for free shipping.