> For the complete documentation index, see [llms.txt](https://help.memberply.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.memberply.com/creating-membership-benefits/monthly-free-product-benefit.md).

# Monthly Free Product benefit

Give active members a product to claim for free during each calendar month. In the merchant admin this benefit is called **Monthly Free Product**. Members see it in the Members Area as **This Month's Free Gift**.

## Configure the benefit

1. From the Memberply menu, select **Benefits**.
2. Choose a membership tier and click **Edit Benefits**.
3. Enable **Monthly Free Product**, then click **Edit**.
4. Enter the required name and description.
5. Set the **Monthly free-item limit per member**. This is the maximum number of free items each member can receive from this benefit in one calendar month. The default is **1**.
6. Under **Monthly gift schedule**, search for and select a Shopify product or collection for the current month.
7. Optionally schedule gifts for future months, then click **Save**.

The schedule covers January through December and repeats in the following calendar year. Review and update it before the next year if you want to offer different gifts.

## What members experience

Eligible active members see **This Month's Free Gift** in the Members Area, including the product or collection name, image when available, description and a **Claim now** button.

The gift is available in both supported member experiences: the Memberply page in Shopify customer accounts and the Memberply dashboard used with legacy customer accounts.

When a member claims the gift, Memberply creates a customer-specific Shopify discount that:

* is restricted to that Shopify customer;
* discounts the configured quantity by 100%;
* applies only to the selected product or collection;
* can be used once; and
* expires at the end of the month in the shop's Shopify time zone.

The member is taken to the selected product or collection. After they add an eligible item to their cart, the gift discount is applied automatically. Members do not need to copy or enter a discount code. If the gift is a product, all of that product's variants are eligible. If it is a collection, the member can choose an available product from that collection.

## Redeem in Shopify POS

Staff can also redeem the gift from the Memberply POS tile. Add the active member and an eligible gift product to the POS cart, open Memberply, and tap **Apply monthly gift**. Confirm the item is free before taking payment. For collection gifts, add a product from the selected collection. The product must be available to Point of Sale.

Online and POS redemption share one monthly claim and one single-use code. If a code was prepared online but is still unused, staff can apply that same code in POS. An interrupted checkout can be retried; a code already used cannot be redeemed again. See [Shopify POS setup and redemption steps](/integrations/shopify-pos.md#monthly-free-product).

## Important behavior

* A member can receive only one claim for a tier in each calendar month, even if you change the selected gift during that month.
* Cancelling and rejoining does not create another claim for the same month.
* Expired gifts are no longer displayed or claimable.
* Deleted, unpublished or out-of-stock products are hidden from the Members Area.
* Products used as Memberply membership tiers are excluded from gift selection.
* The gift item is free, but shipping is still charged unless another free-shipping benefit or Shopify shipping promotion applies.
* Members must complete Shopify checkout for products that require shipping.

## Claim gifts on your own storefront page

A developer can connect an existing signed-in Shopify Online Store page to Memberply without sending members to the Members Area or a product page. Keep your existing product and size selectors. The member must still complete checkout.

Configure and enable **Monthly Free Product** first, then follow the [custom storefront integration guide](/creating-membership-benefits/monthly-gifts-on-a-custom-storefront-page.md). The integration uses Shopify's signed app proxy and checks membership on Memberply's server. Do not put an Admin API token or Memberply merchant API key in theme code.

Preparing a code does not mean the gift has been purchased. Repeated claims return the same monthly code, including across online and POS. If a request is interrupted, wait and retry; Memberply preserves the claim while checking Shopify. A redeemed code is not replaced.

Gift discounts also check the app-owned membership status at checkout. When benefit access ends, the code stops applying after Shopify receives the updated membership status. Membership changes can take time to synchronize; check the member's sync status if access appears out of date.

For sets, test your actual Shopify bundle and size-selection flow before launching. Adding two independent products is not automatically treated as one gift. Do not raise the item limit to two simply to accommodate a set, because that also allows two eligible standalone items.