Make membership products available in Shopify Markets

If your store uses Shopify Markets, a membership product must be available in the market a customer is browsing from. If the membership product is only available in one market, customers browsing from another market may see a 404 page when they open the membership product page.

For example, if the membership product is only published to your USD market, the product page may work when the customer selects USD but show a 404 when the customer selects another market or currency.

Choose the markets for a membership tier

1. In Memberply, go to Membership Tiers.

2. Click Edit Tier for the membership tier you want to update.

3. Find the Markets availability section.

4. Select the Shopify markets where this membership tier should be available.

5. Click Update Markets.

Memberply publishes the membership product to the selected Shopify market catalogs. After the update, customers in those markets should be able to open the membership product page.

If your store only has one Shopify market, there are no additional markets to select. Memberply will show the market status, but no market selector is needed.

What Memberply controls

Memberply can publish or unpublish the membership product in Shopify market catalogs. This controls whether the membership product is available in the markets you select.

What Shopify still controls

Shopify still controls your market setup, including:

• Which markets exist in your Shopify admin.

• Which currencies, domains, and languages are enabled for each market.

• Whether subscription-only products are allowed in a market.

If Shopify blocks a subscription-only membership product in a market, Memberply will show the error returned by Shopify. In that case, review the market and subscription settings in Shopify admin.

Troubleshooting

If customers see a 404 page for a membership product in one market but not another:

1. Check which market or currency the customer selected.

2. Edit the membership tier in Memberply.

3. In Markets availability, make sure that market is selected.

4. Click Update Markets.

5. Test the membership product page again using that market or currency.

If the market is selected but the product still does not appear, check the market setup in Shopify admin and look for any Shopify error shown by Memberply.