Enable members to access their benefits (customer accounts)

Setup time is approximately 1 minute

This is the final launch step for stores using customer accounts. Add the Memberply benefits page to your checkout and accounts configuration, then add it to the customer account menu so members can access their rewards and benefits.

These instructions apply to Shopify customer accounts. If your store still uses deprecated legacy customer accounts, follow the legacy setup guide.

1. In Shopify admin, go to Settings > Checkout.

2. Under Configurations, click Edit for the active checkout and accounts configuration.

1. In the checkout and accounts editor, open the Apps sidebar.

The checkmark in the screenshot means the page is already installed. If yours is already installed, skip adding it again and use the page selector to open membership-benefits-page. Check that the Membership Benefits link appears in the preview menu.

1. Under All, find Memberply membership-benefits-page and click the plus button.

2. Under Add page to, click Accounts.

3. Click Save, then click Add to menu.

4. Confirm the automatically populated label and link. Rename the label to Membership Benefits if needed, then click Save.

Shopify editor preview with sample data. The preview customer has no membership.

Use the page selector to reopen an installed Memberply account page.

Why the Members Area styling is limited in customer accounts

For stores using Shopify customer accounts, the Members Area cannot be styled in the same way as a normal storefront page.

This is because the Members Area is rendered inside Shopify's customer account environment, not directly inside your theme. Shopify controls the overall styling system in this area and only allows approved UI components to be used. This means apps like Memberply can build the experience using Shopify's components, but cannot freely apply custom fonts, custom CSS, or fully custom colour styling in the same way they can on a regular website page.

In practical terms, this means:

• We can control the layout and structure of the content.

• We can improve spacing, hierarchy, and how information is presented.

• We cannot fully override Shopify's built-in styling rules for things like fonts, component appearance, and brand colour control in that area.

This limitation comes from Shopify's platform restrictions rather than from Memberply itself. Shopify applies these restrictions to keep the customer account experience consistent, secure, and reliable across stores and devices.

While the area is not fully styleable, we have optimised the Members Area to fit in cleanly with any brand and to feel native within Shopify's customer account experience.