# Shopify POS integration The Shopify POS integration lets staff recognise active Memberply members during in-person checkout and apply available member benefits from Shopify POS. When the integration is enabled, you can add the Member Benefits POS app from the Point of Sale sales channel in Shopify admin. The Member Benefits tile will then appear in the Shopify POS app. After selecting a customer in the POS cart, staff can open the tile to view the customer's membership status, membership tier, store credit, reward credit, and member discount. ## What the integration can do * Show whether the selected POS customer is an active Memberply member. * Show the customer's membership tier. * Show available store credit and reward credit. * Let staff confirm the customer's member discount while Shopify applies eligible member discounts to the POS cart. * Keep Shopify POS orders flowing through Memberply order tracking for reward points and spend tracking. ## Before you start Make sure you have already created your membership tiers and enabled the benefits you want customers to use in store. If you use native Shopify store credit, store credit must be enabled in Shopify customer accounts. [Click here for instructions on how to enable native store credit.](/members-area/enabling-native-store-credit.md) To redeem store credit in Shopify POS, you also need to enable Store Credit as a POS payment method: 1. In Shopify admin, open the Point of Sale sales channel. 2. Click Settings. 3. Under Payments, click Payment methods and options. 4. Under Additional payment methods, enable Store Credit. ## Set up Shopify POS 1. From the Memberply dashboard, click on Integrations. 2. Click Shopify POS. 3. Review the setup instructions on the Shopify POS integration page. 4. In Shopify admin, open the Point of Sale sales channel. 5. Click Settings. 6. If you want staff to redeem native Shopify store credit in POS, under Payments, click Payment methods and options. 7. Under Additional payment methods, enable Store Credit. 8. Under General, click POS apps. 9. Click Member Benefits. 10. Click Add. 11. Open the Shopify POS app and confirm the Member Benefits tile appears. 12. Train staff to add or select the customer in the POS cart before opening the Member Benefits tile. ## How staff use Memberply in Shopify POS 1. Add products to the Shopify POS cart. 2. Add or select the customer in the POS cart. 3. Tap the Member Benefits tile on the POS smart grid. 4. Review the customer's membership status and available benefits. 5. If a member discount is available, Shopify can apply the eligible discount to the POS cart automatically after the member is added to the cart. 6. If the customer has native Shopify store credit, redeem it from the Shopify POS customer wallet or payment flow. ## How benefits work in Shopify POS ### Member discount When an active member is added to the POS cart, their eligible member discount can be applied automatically. Staff can use the Member Benefits tile to confirm that the customer is a member and see which discount is available. ### Reward points In-store purchases can still help members earn reward points. Members redeem their points through their member area, which turns the points into store credit. Once store credit is available on the customer's account, staff redeem it in Shopify POS through Shopify's normal store credit payment flow. ### Cashback Cashback is earned after a qualifying POS order is processed. It is not applied at the register during the sale. Once cashback becomes store credit on the customer's account, staff can redeem it in Shopify POS through Shopify's normal store credit payment flow. ### Store credit from other benefits Store credit earned from benefits such as Loyalty Drops, Fee to Store Credit, Birthday Store Credit, Reward Points, Cashback, or any other Memberply store credit benefit is available on the customer's Shopify account. Whether the store credit was earned online or in store, staff can redeem it in Shopify POS through Shopify's normal store credit payment flow. ## Important notes Memberply provides the Member Benefits POS app and tile, but Shopify requires each store to add the POS app manually from the Point of Sale sales channel in Shopify admin. After you add it there, the Member Benefits tile can appear in the Shopify POS app for your staff. Native Shopify store credit is redeemed through Shopify's customer wallet or checkout payment flow. Memberply can show the available store credit balance in Shopify POS, but Shopify does not currently provide a public POS extension cart action for applying native store credit directly from a custom tile. For reward points, Shopify POS orders continue through Shopify order tracking, so eligible POS orders can still count toward Memberply reward points and spend tracking. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.memberply.com/integrations/shopify-pos.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.