Why the Members Area can't be fully styled in customer accounts

If you are using Shopify's new customer accounts, the Members Area cannot be styled in the same way as a normal storefront page.

This is because the Members Area is rendered inside Shopify's customer account environment, not directly inside your theme. Shopify controls the overall styling system in this area and only allows approved UI components to be used.

This means apps like Memberply can build the experience using Shopify's components, but cannot freely apply custom fonts, custom CSS, or fully custom colour styling in the same way they can on a regular website page.

In practical terms

  • We can control the layout and structure of the content.

  • We can improve spacing, hierarchy, and how information is presented.

  • We cannot fully override Shopify's built-in styling rules for things like fonts, component appearance, and brand colour control in that area.

Why this happens

This limitation comes from Shopify's platform restrictions rather than from Memberply itself.

Shopify applies these restrictions to keep the customer account experience consistent, secure, and reliable across stores and devices.

Important note

While the area is not fully styleable, we have optimised the Members Area to fit in cleanly with any brand and to feel native within Shopify's customer account experience.

Last updated