# Why the Members Area can't be fully styled in customer accounts If you are using Shopify's new customer accounts, the Members Area cannot be styled in the same way as a normal storefront page. This is because the Members Area is rendered inside Shopify's customer account environment, not directly inside your theme. Shopify controls the overall styling system in this area and only allows approved UI components to be used. This means apps like Memberply can build the experience using Shopify's components, but cannot freely apply custom fonts, custom CSS, or fully custom colour styling in the same way they can on a regular website page. ## In practical terms * We can control the layout and structure of the content. * We can improve spacing, hierarchy, and how information is presented. * We cannot fully override Shopify's built-in styling rules for things like fonts, component appearance, and brand colour control in that area. ## Why this happens This limitation comes from Shopify's platform restrictions rather than from Memberply itself. Shopify applies these restrictions to keep the customer account experience consistent, secure, and reliable across stores and devices. ## Important note While the area is not fully styleable, we have optimised the Members Area to fit in cleanly with any brand and to feel native within Shopify's customer account experience. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.memberply.com/members-area/why-the-members-area-cant-be-fully-styled-in-customer-accounts.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.