> For the complete documentation index, see [llms.txt](https://help.memberply.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.memberply.com/settings/setting-up-retry-failed-payments.md).

# Setting up retry failed payments

Memberply will automatically retry any failed payments for a member's subscription to your membership program. Change the time between retries and the maximum number of retry attempts below.

1. From the main menu, click **Settings**, then **Retry Failed Payments**.

<figure><img src="https://2037526248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVJXUszoUtB7SAceDihaK%2Fuploads%2FFfpdGa41GUcL1fI2l5Rl%2FRetryFailedPayments1.png?alt=media&amp;token=db0bf7a0-d082-430f-8d2b-44bc03bb223d" alt=""><figcaption></figcaption></figure>

2. Enter the number of days to wait before retrying a failed payment.

<figure><img src="https://2037526248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVJXUszoUtB7SAceDihaK%2Fuploads%2FGXcJULxMdIyL8v0JRGCW%2FRetryFailedPayments2.png?alt=media&amp;token=07e7a932-ff8f-4fbb-a274-3a68ea790dad" alt=""><figcaption></figcaption></figure>

3. Enter the maximum number of times to retry a failed payment before cancelling the member's subscription.

<figure><img src="https://2037526248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVJXUszoUtB7SAceDihaK%2Fuploads%2F2kxgvIwVny4FwCfO8k1a%2FRetryFailedPayments3.png?alt=media&amp;token=b6146d6c-8028-4e02-9539-eb962e9d4af1" alt=""><figcaption></figcaption></figure>

4. Click **Save**.

<figure><img src="https://2037526248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVJXUszoUtB7SAceDihaK%2Fuploads%2Fib1XQAWbo7ZfYHGVbEHR%2FRetryFailedPayments4.png?alt=media&amp;token=b1d0a287-cb71-43ad-ae81-31ce88d09bb5" alt=""><figcaption></figcaption></figure>
