# Contacting us

There are 2 ways you can reach us if you need help, especially if you get stuck with anything.

1. In the app, there is a live chat button on the bottom right. Usually, we will be online but just in case we aren't, please enter your email in the live chat with your message and we will get back to you as soon as possible.

<figure><img src="/files/PB1uHg7zMNMkLUJ49OVy" alt=""><figcaption></figcaption></figure>

1. The second way of contacting us is through email. Simply email us at <support@memberply.com>


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