> For the complete documentation index, see [llms.txt](https://help.memberply.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.memberply.com/where-to-get-help/contacting-us.md).

# Contacting us

You can reach us in the following ways if you need help, especially if you get stuck with anything.

1. In the app, there is a live chat button on the bottom right. Usually, we will be online but just in case we aren't, please enter your email in the live chat with your message and we will get back to you as soon as possible.

<figure><img src="https://2037526248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVJXUszoUtB7SAceDihaK%2Fuploads%2FwfgdCeRbvlqOj8qQzvGd%2FContactingUs.png?alt=media&amp;token=7655144d-7725-4a56-a5cb-16f65d567498" alt=""><figcaption></figcaption></figure>

1. The second way of contacting us is through email. Simply email us at <support@memberply.com>

You can also use the [contact form on our website](https://memberply.com/contact.html). Your enquiry opens in live chat, where Vivian acknowledges your message and passes it to our team for a personal reply. If a team member has already taken over the conversation, they will continue helping you directly.