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Create a membership tier

Create a membership tier by choosing Create a new Shopify product or Use an existing Shopify product. You can create as many membership tiers as you need.

Product option
When to choose it
Payment options

Create a new Shopify product

You want Memberply to create a product for your membership.

Free, one-time payment, monthly, yearly, or a choice of monthly and yearly.

Use an existing Shopify product

You already have an eligible product you want to sell as a membership.

One-time payment only. Manage the product price and storefront content in Shopify.

For recurring membership payments, choose Create a new Shopify product. A one-time payment can still provide a fixed period of membership access, such as one year.

1. Open a new membership tier

From the left sidebar, click Membership Tiers, then Add New Membership Tier.

Membership Tiers with Add New Membership Tier, tier toggles, Edit Tier and Delete
Current Memberply interface with sample data.

2. Choose your Shopify product

Open Tier details and find Shopify product. Choose one of the following options before completing the tier details.

Create a new Shopify product

Select Create a new Shopify product. Memberply creates the Shopify product when you save and publish the tier. Continue below to enter the tier name and description, then choose your payment options under Pricing.

Use an existing Shopify product

Select Use an existing Shopify product, then search for and select the product you want to connect.

The product must:

  • Be active in Shopify.

  • Require no shipping.

  • Have exactly one variant and a price greater than zero.

  • Have no selling plans.

  • Not already be linked to another membership tier.

One-time membership payments only. The payment frequency is fixed to One-time payment for an existing product. For recurring payments, choose Create a new Shopify product instead. You can still set how long membership access lasts under Membership rules.

Keep managing the existing product's price and storefront content in Shopify. Memberply preserves its product and variant IDs. Deleting the Memberply tier keeps the original Shopify product. Once linked, the product cannot be replaced with a different product in that tier.

3. Complete the tier details

Enter a name for your membership tier, for example VIP Club, and a description. When you select an existing product, Memberply fills in the tier name from the product title if the name is blank. Review the name and enter the tier description before continuing.

Tier details with name, description and optional Shopify customer tags
Current Memberply interface with sample data.

4. Configure pricing and membership duration

Payment frequency and price

Open Pricing:

  • New Shopify product: choose Free, One-time payment, Monthly, Yearly, or let customers choose between monthly and yearly. For a paid tier, enter the membership price.

  • Existing Shopify product: One-time payment is selected and cannot be changed. The price comes from the selected Shopify product and is read-only in Memberply. Make price changes in Shopify.

Once you click Save and Publish, the billing frequency is locked. If you need a different billing frequency, create a new membership tier.

For a product created by Memberply, you can update the price by editing the tier and selecting Save and Publish. Updated prices apply to future purchases. Existing recurring subscriptions keep their agreed pricing; changing the tier price does not reprice those contracts.

Pricing with charge frequency, membership price, joining fee and trial settings
Current Memberply interface with sample data.

Membership duration

For a Free or One-time payment tier, open Membership rules and use Would you like to set an expiry on the benefits? (Optional) if access should end after a fixed period. Select Days, Months, or Years, then enter a positive whole number. For a one-year gift membership, enter 1 and select Years. Leave No Expiry selected for unlimited access.

The duration runs from each member's original join date. It applies to existing members as well as new members. Saving a shorter duration can make an existing member overdue; their access ends when the scheduled expiry check runs. An individual access expiry overrides the tier duration. Free tiers do not start recurring billing or send paid renewal invitations just because an expiry is configured.

Monthly, yearly and combined monthly/yearly tiers use subscription billing and cancellation dates instead of this tier duration setting.

5. Review optional settings

Choose the settings that suit your program. You can leave optional settings at their defaults when they are not needed.

Joining fees and free trials (recurring tiers only)

For a recurring membership, you can add a joining fee under Pricing. It is charged once when the member first joins, on top of the membership cost.

For a recurring membership, choose a Free trial option under Pricing. Leave None selected to charge the regular membership fee from signup. The available options depend on the billing frequency:

  • 1 month: the first membership month is free with monthly billing. With annual billing, the first annual payment is reduced by one-twelfth instead of being delayed for a month.

  • 1 year (annual billing only): the first annual membership fee is free. On a tier offering both monthly and yearly billing, this applies only when the customer chooses yearly billing.

  • Free until the next billing day: available for monthly-only tiers. Choose a day from 1–28. The regular monthly fee starts on the next selected billing day, so the free period can be shorter than a month.

Members receive the configured benefits during the trial. Billing continues automatically at the agreed price unless the membership is cancelled. Any joining fee is still charged at signup. Trial changes apply to new signups only; existing subscriptions keep their agreed pricing and trial.

Learn how free membership trials and renewal billing work.

Monthly membership pauses

Under Pricing, select Allow monthly members to pause for one billing month. This is disabled by default and applies only to monthly subscribers, including those on a tier offering both monthly and yearly billing. Eligible members can pause once per billing cycle, moving the next payment forward one calendar month. Benefits continue until the current paid period ends, then pause until the next successful payment. Existing Shopify store credit remains available. Learn how monthly membership pauses work.

Shopify customer tags

Under Tier details, add Shopify customer tags for this membership tier. These tags are added to customers when they become active members of this tier. Enter multiple tags separated by commas, for example Gold member, VIP.

Memberply still manages its own internal customer tags and customer segment separately. Use your custom tags for your own Shopify workflows, automations, and customer segments.

Under Membership rules, add Cancellation customer tags. Memberply adds these Shopify customer tags when cancellation takes effect, so you can use them in Shopify Flow, customer segments, or other merchant workflows. Learn how cancellation customer tags work.

Cancellation and rejoining

Under Membership rules, select what happens when a customer cancels their membership. Their benefits will either end at the end of their billing cycle or immediately.

Membership rules with cancellation settings and rejoin cooldown
Current Memberply interface with sample data.

Enter a Rejoin cooldown in days. This prevents a cancelled member from purchasing the same membership tier again until the waiting period has passed. Enter 0 if customers can rejoin immediately.

For example, enter 90 to make a former member wait 90 days after their membership access ends. Learn how rejoin cooldowns work.

Early renewal incentives (one-time tiers with an expiry)

For an eligible One-time payment tier with an expiry, set an early renewal incentive. This section appears when the duration is at least 28 days, 1 month or 1 year, depending on the unit selected. Choose a percentage or fixed-amount discount and when it expires. Keep the discount valid when your renewal reminders are sent, and enable the renewal reminder emails separately. This gives members an incentive to purchase another membership period; it does not enable automatic recurring billing.

Product and cart upsells

Under Product Page and View Cart Page Upsell, select Use this membership tier for the product page and view cart page upsell. Only one tier can be selected. This chooses the membership promoted by your product and cart offers; you still need to set up the storefront upsell widgets.

6. Save, publish and check your product

Click Save and Publish.

New membership tier with Save and Publish
Current Memberply interface with sample data.

After saving, open Markets availability to choose where the membership product can be purchased. If your store has multiple Shopify markets, select the relevant markets and click Update Markets. A store with one market only shows its status. Learn how membership availability in Shopify Markets works.

Click View Published Product to see the membership product on your storefront.

Saved membership tier with Edit Product in Shopify, View Published Product and Save and Publish
Current Memberply interface with sample data.

Existing-product purchases and upsell compatibility

Existing product-page checkboxes and upsells can continue adding the same product because its product and variant IDs are preserved.

You can configure Loyalty Drops if benefits should arrive periodically. An ordinary paid purchase of the linked product activates membership without a selling plan. Only orders created after the product was connected are eligible. Linking a product does not import historical buyers, even if an older order is later updated.

Paid post-purchase order updates can activate a one-time membership added after the original order was processed. Unpaid or removed items do not activate access. Test your upsell app's complete purchase flow before launch; this is order-based compatibility, not certification of every upsell app. Multiple membership-tier purchases in the same order are not supported by this flow.

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