Memberply
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  • GETTING STARTED
    • Create your paid membership program
    • Add your exclusive rewards and benefits
    • Enable customers to purchase your membership program
    • Enable members to access their benefits (customer accounts)
    • Enable members to access their benefits (legacy customer accounts)
  • CREATING YOUR MEMBERSHIP TIERS
    • Create a membership tier
    • Updating an existing membership tier
    • Disable a membership tier
    • Delete a membership tier
    • How to add a joining fee to your membership tier
    • Enable customers to purchase your membership program
    • Enable members to access their benefits (customer accounts)
    • Enable members to access their benefits (legacy customer accounts)
  • CREATING MEMBERSHIP BENEFITS
    • Sign Up Credits Benefit
    • Member Discount Benefit
    • Reward Points Benefit
    • Free Shipping Benefit
    • Exclusive Product Access
    • Locked Content Access
    • Loyalty Drops Benefit
    • Fee to Store Credit Benefit
    • Enable members to access their benefits (customer accounts)
    • Enable members to access their benefits (legacy customer accounts)
  • LOCKED CONTENT ACCESS
    • Restrict non-members from accessing locked content
    • Locked Content Access
  • EXCLUSIVE PRODUCT ACCESS
    • Restrict non-members from accessing exclusive products
    • Restrict non-members from accessing exclusive collections
    • Exclusive Product Access
  • CUSTOMER ACCOUNTS
    • Enabling Native Store Credit
    • Enable members to access their benefits (customer accounts)
    • Enable members to access their benefits (legacy customer accounts)
  • CUSTOMIZING EMAILS SENT TO MEMBERS
    • Welcome email
  • LANDING PAGE
    • Customizing the Landing Page
  • HOW TO OFFER SUBSCRIPTIONS WITH NON‑SUPPORTED PAYMENT GATEWAYS IN SHOPIFY
    • Create a One‑Time Payment Membership Tier
    • Enable the Renewal Reminder Emails
  • SETTINGS
    • Set up retry failed payments
    • Set up cancellation reasons
  • LEGACY CUSTOMER ACCOUNTS ONLY - CUSTOMIZING THE MEMBER PORTAL AREA
    • Change the colors of the member benefits area (legacy customer accounts)
  • WHERE TO GET HELP
    • Contacting us
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  1. HOW TO OFFER SUBSCRIPTIONS WITH NON‑SUPPORTED PAYMENT GATEWAYS IN SHOPIFY

Enable the Renewal Reminder Emails

PreviousCreate a One‑Time Payment Membership TierNextSETTINGS

Last updated 19 days ago

Memberply can send up to 3 emails which remind a member that their membership is about to expire and to renew in order to not lose their member benefits.

The first email is sent 14 days before the membership expires.

The second email is sent 7 days before the membership expires.

The third email is sent 1 day before the membership expires.

In each email, Memberply automatically adds a call to action to renew their membership with a direct link to the checkout page with the membership product. The checkout page will also have the early bird incentive discount already applied to it if you have

NOTE: If you enable all 3 emails, the subject and body of each email is automatically generated by Memberply so you don't need to do anything (unless you want to change some of the wording).

  1. From the main menu, click on Emails.

  1. Next select the one time payment membership tier row and click on Edit Emails.

  1. Next find the First Renewal Reminder Email row and then toggle the button to Enabled. Now find the Second Renewal Reminder Email row and then toggle the button to Enabled. Finally, now find the Third Renewal Reminder Email row and then toggle the button to Enabled.

  1. That's all you have to do. The three emails have now been automatically created.

  2. OPTIONAL: If you want to edit the wording of each email, select the email you want to edit and click on Edit.

  1. Edit the email and click Save.

set it up as per these instructions.